RETURN POLICY

We have a 30 day return policy from the day you receive your order.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

To start a return please email store@3dproducts.com and include the following information:

  • Your Name
  • Order #
  • Reason for Return

Once your return is approved, we will send you instructions on how and where to send the items.

Please remember that it can take several days for your bank or credit card company to process the refund after we initiated the refund on our end.

Damages & Issues

Please inspect your order upon delivery and contact us immediately at store@3dproducts.com if the item was damaged in transit or if you received the wrong item by mistake so we can resolve the issue as quickly as possible.

    Exchanges

    We do not accept exchanges, however, if you have a purchase that is approved for a return, you may send it back to us for a full refund and proceed with a new separate order for the items you are looking to purchase.